FAQ
FAQ - Frequently Asked Questions
Are your products non GMO?
Yes, we strive to offer non GMO products whenever possible. Our commitment is to provide high-quality, natural, and healthy options to our customers.
Where do you source your products from?
We carefully source our products from trusted suppliers and farmers who share our commitment to quality and sustainability. Many of our products come from regions known for producing the finest fruits, nuts, and seeds.
Are your products free from additives and preservatives?
Absolutely! We take pride in offering products that are free from artificial additives, preservatives, and GMOs (Genetically Modified Organisms). Our focus is on providing wholesome and natural options for our customers.
How do you ensure the freshness of your products?
We prioritize freshness in all our offerings. Our products are carefully stored and handled to maintain their quality. Additionally, we regularly replenish our stock to ensure that our customers receive the freshest items possible.
Do you offer any allergen information?
Yes, we provide detailed allergen information for each product to help our customers make informed choices. If you have specific allergy concerns, please reach out to our customer support team for assistance.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return policy for information on how to initiate a return or exchange.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, Apple Pay, COD, and other secure online payment options. You can select your preferred payment method during the checkout process.
Do you offer international shipping?
At the moment we only ship to all over UAE with the next day delivery please refer to our Shipping Policy
How can I contact customer support?
You can reach our customer support team via email, phone, or live chat during our business hours. We're here to assist you with any questions or concerns you may have regarding our products or services.